Refund policy

We hope you love your Island Way Boutique purchase! If something doesn’t work out, eligible items may be returned within 30 days for store credit only.

Returns

• Online purchases may be returned within 30 days of delivery for store credit only. We do not offer refunds to the original form of payment.
• Items must be unworn, unwashed, and in original condition with all tags attached.
• Original shipping charges are non-refundable.
• Customers are responsible for return shipping costs.
• All jewelry is final sale and cannot be returned or exchanged.

How to Start a Return

You have three easy ways to start or complete your return:

• Online: Submit a return request through your Shopify customer account. Simply log in, select the order containing the item you'd like to return, and follow the prompts to request a return.
• Email: Email us at islandwayboutique@gmail.com with your name, order number, and the item(s) you'd like to return. We'll provide you with the next steps.
• In Store: Eligible online purchases may also be returned in person at Island Way Boutique within the 30-day return window.

Once your return is received and approved, store credit will be issued for the eligible merchandise.

Final Sale

All jewelry and any items marked Final Sale are not eligible for return, exchange, or store credit.